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Shipping policy
Shipping Policy
Last updated: October 17, 2026
WHERE WE SHIP
We currently ship to addresses within the United States, including P.O. boxes and APO/FPO addresses. We do not ship internationally at this time.
PROCESSING TIME
Orders are processed and shipped within 1 to 3 business days (Monday through Friday, excluding holidays). Orders placed after 12 p.m. Central Time, or on weekends or holidays, begin processing the next business day. You'll receive a confirmation email with tracking information as soon as your order ships.
DELIVERY TIME
Most orders arrive within 3 to 7 business days after shipping, depending on your location. Delivery times are estimates and are not guaranteed. Carrier delays, weather and peak seasons can occasionally slow delivery.
SHIPPING COSTS
Subscription orders: Every subscription order ships free.
Trial packs ship free.
One-time orders: Shipping costs are calculated at checkout based on your location and the shipping method you choose.
SUBSCRIPTION SHIPMENTS
Subscription orders ship automatically on the schedule you choose (every 4, 6 or 8 weeks). We'll email you a reminder before each order processes. You can skip, change or cancel your subscription anytime by logging in to your account before your next order processes.
ORDER TRACKING
Once your order ships, you'll receive an email with a tracking number. You can also view your order status by logging in to your account.
INCORRECT ADDRESSES
Please double-check your shipping address at checkout. We're not responsible for orders shipped to an incorrect address provided at checkout. If you notice a mistake, email us at support@renavodrinks.com as soon as possible and we'll try to update it before your order ships.
LOST OR STOLEN PACKAGES
If your tracking shows your order was delivered but you can't find it, please check with neighbors and your local post office first. If it still hasn't turned up within 7 days, email us at support@renavodrinks.com with your order number and we'll work with you and the carrier to resolve it.
DAMAGED ORDERS
If your order arrives damaged, email us within 7 days of delivery at support@renavodrinks.com with your order number and a photo. We'll send a replacement or issue a refund at no cost to you. See our Return and Refund Policy for details.
CONTACT US
Renavo LLC
Email: support@renavodrinks.com
Questions about your shipment? We're happy to help.